Premier Vantage Mental Health is committed to protecting the privacy and confidentiality of our patients. 

This policy applies to:

• All patients receiving services

We may collect:

• Personal identifying information (name, address, date of birth)

• Medical and mental health history

• Treatment notes and assessments

• Payment and insurance information

• Communications (emails, phone calls, telehealth sessions)

We use information to:

• Provide mental health treatment and services

• Coordinate care with other providers (when authorized or permitted)

• Process billing and payments

• Improve service quality and operations

• Comply with legal and regulatory obligations

All mental health information is treated as strictly confidential. We:

• Limit access to authorized personnel only

We may use or disclose information without consent for:

• Emergencies involving risk of serious harm

• Abuse, neglect, or domestic violence reporting (as required by law)

• Court orders, subpoenas, or legal proceedings

• Public health and safety requirements

Patients have the right to:

• Request corrections or amendments

• Request restrictions on certain disclosures

• Request confidential communications

• Receive an accounting of disclosures

• File a complaint without fear of retaliation

Special Protections

• Psychotherapy notes are not legally authorized to be released directly to patients

• SUD records shall not be used or disclosed in civil, criminal, administrative, or  

        legislative proceedings unless based on written consent, or a court order after notice 

        and an opportunity to be heard is provided 

• Minor client records are subject to applicable laws

Data Security

• We implement safeguards to protect information, including:

• Password-protected access controls

• Physical security measures for paper records

PHI may be securely shared by patients, with Premier Vantage Mental Health, in-office, via the secure 727-910-5916 phone number, via the patient portal, or via the secure fax number 727-635-2238.

Email is not a secure method. 

Retention and Destruction

Records are retained in accordance with applicable laws and professional standards. When no longer required, records are securely destroyed to protect confidentiality.

Breach Notification

If a breach of unsecured protected information occurs, affected individuals will be notified as required by law. We will take prompt steps to mitigate harm and prevent future incidents.

If you feel your rights have been violated, you may file a complaint by writing to either:

Premier Vantage Mental Health                U.S. Department of Health and Human Services 

801 West Bay Dr Ste 326                               200 Independence Avenue, S.W.

Largo, FL 33770                                               Room 509F HHH Bldg. 

                                                                           Washington, D.C. 20201

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be made available upon request or posted where appropriate.